211 Bay Area

2-1-1 is a free, vital service that connects callers with health and human services in their community.

Together, we can make an impact.

Building a strong community that takes care of everyone who lives here depends on your generous support.

WHAT IS 211?

Instead of multiple calls leading to dead ends, this free helpline connects those in need with a trained specialist to get matched with the right services. You can also access 211 via text or online. 2-1-1 is a free, vital service that connects callers with health and human services in their community. 2-1-1 is available 24 hours a day, 7 days a week, and in over 150 languages. All calls are confidential.


2-1-1 Bay Area, a program of United Way, is the comprehensive information and referral service for San Francisco, San Mateo, Napa, Marin, Santa Clara, and Solano counties.

15,000+ Bay Area Calls

2-1-1 Bay Area has answered 15,000+ calls since March 2020 about public health information and made thousands of referrals to basic needs services such as food pantries and rental assistance.

11 Million

In 2018 alone, 211s in the U.S. answered more than 11 Million calls

1 Million

texts,chats and emails, helping millions of people with lifechanging support.

Need Help?

CALL: Dial 2-1-1 and speak with a friendly, knowledgeable Specialist.

TEXT: Text your zip code to 89821 and a live Specialist will promptly reply.

CLICK: Visit the web at 211bayarea.org  and click on any county.

Visit 211bayarea .org

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