If your unemployment benefits are set to expire, consider calling 211, the Bay Area’s community information line. 211 specialists can help people find financial counseling and assistance, child care, job training, food and discounted utility programs. 211 is a resource for people who need help during these tough times, but don’t know where to start. [...]
Beat the Holiday Rush: Call 211

GET HELP: The holidays are right around the corner, and United Way wants people in need to get connected! Call 211 today to find out about holiday assistance programs, such as free holiday meals, food baskets, toys, adopt-a-family programs, and counseling for the holiday blues.. Because of the recession, demand for holiday help is expected to be [...]
United Way Responds to San Bruno Fire
Get Help San Bruno residents affected by the fire can call 800-273-6222 to reach United Way’s 211/Helplink call center. We can connect you with basic needs such as food and shelter, as well as the latest information about re-entry to evacuated homes. The helpline is taking calls 24 hours a day, and can assist callers [...]
2-1-1 Connects Callers with Local Food Programs
Last year, 2-1-1 helped 15,791 Bay Area residents connect with food assistance programs. That represents an 88% jump in requests for food assistance from the previous year. Here is one caller’s story: Ms. Williams, a 72 year old senior living on Social Security and a widow’s pension called 2-1-1 needing assistance with food. The limited income she [...]
During Hard Times, Demand for 2-1-1 Grows.
The slow pace of recovery – especially in the job market- has meant that there is an increased demand for community services, everything from food banks, to clothing or shelther needs. And more and more people are turning to 2-1-1 to fulfill that need. 2-1-1 phone service is a great resource for anyone who needs [...]
2-1-1 Featured on KCBS Radio
KCBS’ Bob Butler reports, “More Bay Area residents appear to be reaching out for help, many describing themselves as first-time callers to the nonprofit 211 center, run by United Way.” Listen to the 50-second audio clip.
2-1-1 in the News
2-1-1 was recently featured in the San Francisco Chronicle’s “Get to Work” blog. The blog contains a wealth of information about “how to find, get and keep work.” Read “One-stop phone guide to social services available at 2-1-1.”
2-1-1 Answers the Call: Peggy’s story
2-1-1, United Way’s community information line, is so important during these tough economic times. Finding help can be confusing and intimidating, but 2-1-1 makes it easy. 2-1-1’s trained and caring specialists are helping thousands of Bay Area residents find the help they need. Joanna, a 2-1-1 Bay Area call specialist, shared a story about a call [...]
Calls to 2-1-1 Reflect Rising Needs
United Way released 2-1-1 Bay Area call data, which shows the region’s community information line handled 74,646 calls in the first half of 2009, up 35% from the same period in 2008. During this time period, requests for help with basic needs – such as food, shelter, and clothing – soared 33%, compared to the first [...]
Food Bank Ads Feature 2-1-1
The San Francisco Food Bank recently launched an advertising campaign designed to reach San Franciscans who are facing hunger for the first time. United Way’s 2-1-1 phone service is featured prominently in the ads, which direct all people seeking food to call 2-1-1. “The convenience of being able to direct people to United Way’s 2-1-1 [...]
