Get Help

San Bruno residents affected by the fire can call 800-273-6222 to reach United Way’s 211/Helplink call center. We can connect you with basic needs such as food and shelter, as well as the latest information about re-entry to evacuated homes. The helpline is taking calls 24 hours a day, and can assist callers in more than 150 languages.   (211 is not yet live in San Mateo County; the launch is planned for late October 2010.)

United Way’s 211 is working closely with San Mateo County officials to communicate with residents who were evacuated from their homes about the re-entry process. Over the weekend, United Way’s 211 staff made calls directly to affected residents to let them know when they could re-enter their homes and the process for doing so.

Here is a full list of resources, with information about making donations and volunteer opportunities near the bottom:

Latest information for San Bruno residents

• City of San Bruno Emergency Hotline: 650.616.7180.
• City of San Bruno website: www.sanbruno.ca.gov.

Local Assistance Center (LAC)

NEW (Updated 9/17) – The LAC Center at the Recreation Center is now closed and has transitioned to the San Bruno Recovery Center located at 900 Cherry Avenue, 3rd Floor. The Recovery Center will be open daily from 9-6. The Center brings together service providers who are helping those affected by the fire, including the City of San Bruno.

Organized Labor/United Way Partnership

Organized Labor and United Way share a concern for the health and well being of our community. Union members and others affected by the San Bruno Fire can contact San Mateo Labor Council Community Services Director for assistance and advocacy as they navigate insurance, rebuilding, stress and other issues.   Call:  650 341-7711.

Insurance Questions

Contact the California Department of Insurance Consumer Hotline at 800-927-HELP (4357) Monday-Friday, 8-5 for questions about insurance coverage and reimbursement for living expenses during the evacuation period. www.insurance.ca.gov

Property Tax Relief

The San Mateo County Clerk is providing advice on filing a claims for property tax relief.  MOre information at http://www.smcare.org/

Home Reconstruction

Mayor Jim Ruane announced that the City of San Bruno will waive all permit fees associated with repair and rebuilding of the affected homes.

Avoid scams and unlicensed contractors.  Residents are urged not to rush into repairs or rebuilding.  The California State Department of Insurance recommends that you:

• Contact your insurance carrier immediately
• Deal only with licensed contractors. Before choosing a contractor, check with the California State Contractors License Board to make sure the contractor is LICENSED. 1-800 321-2752.

PG&E ”Rebuild San Bruno Fund”

To obtain a claim form for financial assistance, call 415-973-89019 between 7:30am-7:30 pm. www.pge.com/response.

Lost Identification and Personal Records,

State and Federal agencies will replace identification cards free of charge.

The San Mateo County Clerk is helping people replace their personal records (birth, death, marriage, and property deeds) at no cost.  http://www.smcare.org/

Schools

San Bruno Park School District sites will be open on Monday, September 13. All afterschool recreation programs at school sites will be in operation. www.sbpsd.k12.ca.us

City Recreation Center

All recreation programs conducted in the Recreation Center or in City Park are cancelled at least through Tuesday, September 14th. www.sanbruno.ca.gov/parks_main.asp

 

GIVE HELP

Donations

NEW (updated 9/16) 

To assist the community in the recovery, cash donations may be made by check and sent to:
Glenview Fire Recovery Fund
First National Bank of Northern California
Millbrae-San Bruno Branch
1551 El Camino Real
Millbrae, CA, 94030

Click here to make a donation to support United Way’s 211 and our work to support the San Bruno residents.

In addition, the following organizations are also accepting monetary donations. See their websites for details:

American Red Cross – Bay Area Chapter

San Francisco Foundation

Silicon Valley Community Foundation

Volunteers:

NEW (Updated 9/16) Prior to Tuesday, September 14, 2010, there had been a call for a very limited number of volunteer opportunities and those volunteer spots were filled quickly. There has not been any additional calls for volunteers since that time. Should a need for volunteers arise related to the response and recovery effort, click on page below and register in order to be notified.
www.thevolunteercenter.net/?SanBrunoFire
www.californiavolunteers.org/disastercorps