Banking on the Future

United Way Chief Community Investment Officer Carole Watson surrounded by partners and supporters  at the Bank on Oakland launch.

United Way Chief Community Investment Officer Carole Watson surrounded by partners and supporters at the Bank on Oakland launch. (image: Alain McLaughlin)

More than 30,000 Oakland families—98% of whom have some sort of income—do not have a bank account. These families, who are also primarily low-income, are forced to pay hefty check-cashing and other fees simply to use their own money to pay bills.

This April, United Way partnered with the City of Oakland to launch “Bank on Oakland,” a program that helps low-income consumers access financial products and services. United Way coordinates the Bank on Oakland program, organizing marketing and fundraising efforts, and tracking outcomes.

Having a bank account can save low-income households $40,000 over a career. If invested rather than spent at check cashing stores, that $40,000 translates into $360,000.

Bank on Oakland mirrors the successful Bank on San Francisco model in which nearly 25,000 checking accounts have been opened and remain active since 2006. United Way’s 2-1-1 phone line is the primary number for both “Bank on” programs, providing callers with information about participating banks, locations, language capacity and fees.

“At a time of historic economic meltdown, to be able to provide resources that will allow our residents to become financially literate and to engage them in this sort of process is absolutely imperative,” says Oakland Mayor Ron Dellums.

“Bank on Oakland is an essential component to bringing us out of economic uncertainty.” To find out more about United Way’s efforts to reduce the unbanked in Oakland visit www.bankonoakland.ca.gov..

Turning on the Tap

Imagine living for weeks without water. Some County families have been forced to do just that— choosing between paying their water bills and feeding their children.
“We had a lot of residents asking us for help because their water had been disconnected,” says Ana Dineen, coordinator of Fairfield Suisun Unified School District Healthy Start Family Resource Centers, a long-time United Way partner and grantee.“When they can’t bathe, wash dishes or flush toilets, their homes quickly become unsanitary—even unsafe—places to live.”

Unfortunately, no help existed in Solano County to assist residents with water bills. Dineen approached Aimee Durfee, United Way’s vice president of community investments in the North Bay, to explore possible solutions.
Together, with a  group of Solano nonprofits,  they established the first water bill assistance program in the region. A grant to the program from United Way’s Bay Area Community Fund, combined with funds from the Federal Emergency Management Agency (FEMA), is now helping dozens of families get the water turned back on.

“One of United Way’s strengths is filling gaps in our community’s safety net by finding or creating services where none exist. So, we were immediately interested in working with partners to address the water bill problem,” says Durfee.

“This partnership is just one example of our Road to Recovery work. Our staff has been pulling out all the stops to help address these types of growing needs during this economic crisis.”

Building Tomorrow’s Workforce Today

What if it were possible to transform the lives of entry-wage workers and transform the businesses they work for at the same time?

Springboard Forward’s “Engaged Employment” program is doing just that. The program, supported by United Way’s Bay Area Community Fund, connects low-skill workers with career ladders and job coaching while increasing morale and productivity for employers.

Recently Springboard conducted a career-mapping workshop for 40 employees of El Camino Hospital and deployed a team of career coaches to refine each worker’s personalized plan for success.

“We’re investing in our employees’ futures, and they truly appreciate it,” said Tamara Stafford, a member of the hospital’s Human Resources team “Staff are already more motivated and engaged at work. The logistics of covering all work shifts while scheduling coaching sessions hasn’t been easy, but the long-term benefits are worth it.”

This approach works because it helps workers improve their skills while addressing chronic business challenges such as low-morale and absenteeism.

“Although this model might seem counterintuitive—because it potentially means an employee is being trained to advance out of his or her current job—it really works,” said Elliott Brown, Springboard Forward founder and executive director. “Engaged employees are more productive, committed and conscientious, which reduces turnover, increases sales and improves customer service.”

44% of Engaged Employment participants received a raise or promotion within four months

80%-90% annual job retention among participants

79% of companies reported improved employee-manager relationships