More than seven-million residents across the Bay Area now have access to the 211 helpline with the official launch of the service in San Mateo County. The 211 San Mateo County Steering Committee and United Way of the Bay Area will host a celebration for the launch today, 211 Day (February 11, or 2-11).
211 is an easy-to-remember, toll-free phone number that connects callers with local community services, such as food, shelter, counseling, employment assistance, quality child care, volunteer opportunities and more.
San Mateo County is the final county in the Bay Area to receive 211 service, completing the 211 regional network, which now serves 12 counties. Last year, 211 assisted more than 218,000 Bay Area callers, up 6% from 2009. The service is confidential and available 24 hours a day in more than 150 languages.
211 Day festivities include an antique fire truck that will traverse the county adorned with 211 banners. Check our blog next week to see photos and videos from the San Mateo County 211 Day festivities.
Read the complete press release and check out our new 30-second commercial for 211, produced by our friends at KTOP-TV Oakland: