For hundreds of thousands of callers each year, 211 is a vital lifeline connecting them to important services like food, housing and health care. Now you can learn more about how this service works, and help people in the process. We are currently recruiting volunteers to help us continue to expand the reach of the program and help thousands more callers in need.
There are three ways you can get involved:
- Call Center Volunteer – Work alongside our Call Center Staff to provide a live voice for callers and be the link to the essential resources in our community. Approximate time commitment: 4 hours a week.
- Resource Specialist Volunteer – Contribute your research skills to help our 211 team maintain the most up-to-date database of community services. This enables our call center staff to provide callers with accurate information. Approximate time commitment: 4 hours a week.
- Community Outreach Volunteer – Be an advocate by representing 211 at community events and/or present to community groups about how 211 helps in our community. Disperse vital information to connect Bay Area residents to the local resources they need. Approximate time commitment: 8 hours per month with 8 hours initial training.
To volunteer, leave a comment, or contact Aditi Aggarwal 415 808 4407 aagarwal@uwba.org. And please, pass this along to anyone you think might be interested. Remember you can always find about the latest volunteer opportunities as they happen, by following us on twitter, or ‘like’ us on Facebook.

