During the next major Bay Area earthquake or other disaster, 2-1-1 will provide critical information about evacuation routes, food and shelter, as well as support with finding new jobs and permanent housing during long-term recovery.
Recently, 23 employee volunteers at Pacific Gas and Electric Company were trained to help answer 2-1-1 calls after a disaster. The volunteers are now ready to report to the 2-1-1 call center to answer the surge of calls that follow a disaster.
“2-1-1‘s role as a non-emergency response system was instrumental in helping victims of Hurricane Katrina and those affected by the attacks of Sept. 11, 2001,” said Ophelia Basgal, vice president for Civic Partnership and Community Initiatives at Pacific Gas and Electric Company, “2-1-1 is a truly unique service that helps people cut through the tape and be there for each other, especially in times of crisis.”
In addition to disaster volunteers, Pacific Gas and Electric Company also provides vital financial support to 2-1-1 Bay Area.
