Kimberly's story

Hurricane Katrina evacuee Kimberly Jones called 2-1-1 after she, her husband, and young daughter spent several weeks living in a San Francisco hotel room.

2-1-1 Information & Referral Specialist Jose Santamaria connected her with the Mayor's Office of Housing, which helped Kimberly find a home in Oakland.

Way 3
Evacuation Routes

2-1-1 can provide information about emergency shelters and evacuation routes during natural and man-made disasters.

» Other ways 2-1-1 works