2-1-1 is a toll-free phone number that connects Bay Area residents with local community services, such as food, shelter, counseling, employment assistance, child care and more. Trained, caring specialists answer calls 24 hours-a-day, seven days a week, and can assist callers in more than 150 languages.
Volunteer Job Descriptions
Information and Referral Specialist Volunteer
Work alongside our Call Center Staff to provide a live voice for callers to connect to. Be the link for those we serve to the essential resources in our community. Read more…
Resource Specialist Volunteer
Contribute your research skills to the Resource Department and support our call center staff by helping them to provide callers with up-to-date community resource information. Read more…
Community Outreach Volunteer
Be an advocate by representing 2-1-1/HELPLINK at community events and/or present to community groups on how 211 helps in our community. Disperse vital information to connect Bay Area residents to the local resources they need. Read more…
